Personnel Technician

General Function

Performs a variety of intermediate to complex administrative tasks related to personnel office operations. May work in one specific area of personnel or in a cross-functional role.

Characteristic Duties and Responsibilities—Essential Functions

  • Maintains complete, accurate, and up-to-date files and computer databases on employees.
  • Oversees daily work for specific area in Personnel; makes first line determination; forwarding more complex issues to appropriate individual. Answer routine questions regarding policies and procedures.
  • Performs a variety of intermediate to complex administrative tasks which may include processing requests to fill vacant positions and tracking amounts spent versus budgeted on specific positions; processing forms and employment agreements, benefit enrollment forms; reconciling and paying invoices for university benefits; compile data for reports, review and process payments, check for accuracy and appropriateness; inputs information into university computer system.
  • Assists with special projects; setting and maintaining project schedule; ensuring completion of project in a timely manner.
  • Maintain the confidentiality of all information.
  • Performs a variety of clerical tasks which may include answering phones and referring calls, typing materials, and copying.

Reporting Relationships

Direction Received: Reports to head of administrative unit (i.e. Sr. Director, Director, etc.)

Direction Given: Monitoring and training of student employees

Minimum Requirements

Requires twelve months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and expertise. Ability to maintain confidential information required.

Knowledge, Skills, Abilities, and Worker Characteristics

  • Knowledge of computers and office applications
  • Knowledge of standard office procedures and equipment
  • Ability to maintain confidentiality
  • Knowledge of payroll procedures
  • May require ability to motivate student employees
  • Ability to maintain confidential information required

Working Conditions

Periodic assignments given which entail dealing with slightly unpleasant physical conditions such as long exposure to computer monitors

Please note: The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular positions. Employees may be requested to perform job-related tasks other than those specifically presented in this description. For jobs occupied by more than one employee, the identification of non-essential functions shall be determined from the individual’s position description.

Functional Title

Personnel Technician

Job Code


Classification Series

Personnel/Human Resources




Academic Personnel and Human Resources


Non exempt

Last Updated

September 2013